Niagara County’s

Community Service Programs & Resources

Niagara County offers a variety of community programs and family resources to support children, caregivers, and early childhood professionals. Local organizations provide free or low-cost services such as parenting support, child care referrals, developmental resources, family activities, mental health support, and educational opportunities.

In search of child care?

Whether you are searching for infant, toddler, preschool, or school-age care, our specialist can help connect you with programs that match your family’s schedule, location, and specific needs. Referral services are free and designed to help families make informed decisions when choosing the best care for their children.

Get in Touch:

Visit Us

1521 Main Street, Niagara Falls, NY, 14305

Call Us

+1-716-524-2204

Email Us

ccrrniagara@niagaracap.org

Adorable toddler playing in a colorful ball pit indoors, capturing innocence and joy.

Niagara County Resource Guide

A collection of Niagara County organizations and locations seeking to support the overall well-being of local residents.

Compiled by Niagara County Department of Health.
Get Started
A visual display of the 211 logo & the words "Get Connected. Get Help is their slogan. Phone number 1-877-211-7826 also included
211 | WNY

211 WNY is your free and confidential link to health and human services. Every day, across Western New York, people just like you are looking for help.

211 Website
Niagara County HELP Book 32nd edition book cover. Bell logo wih faces blended in, and the words "Brought to you by the Mental Health Association with, in Niagara County, Inc.
Niagara County Help Book

The Help Book is a directory of community services for Niagara County. It is a part of the Information and Referral program of the Mental Health Association in Niagara County.

Help Book Webpage
A visual display of the Well Niagara logo & the words "There is Help. There is hope. as their slogan. Phone number 716-285-3515 also included
Well Niagara

Niagara County, NY, residents can increase awareness of and connect to a variety of resources that can assist with improving and sustaining mental, emotional, behavioral, and physical wellness.

Well Niagara Website
New York State Office of Mental Health

Resource Guide | Niagara County

This resource guide includes information about where you can find help in your local community. All the programs and services listed below allow you to self-refer, and some may offer walk-in appointments.

Crisis Services & Support

Niagara County Crisis Services

Their mobile crisis team can rapidly respond to you at your home or elsewhere in the community if necessary. 24 Hour Crisis Hotline for Mental Health or Substance Use

716-285-3515
The Trevor Project Hotline

Free, confidential, and secure 24/7 service offering crisis counselors for individuals who are struggling with issues such as coming out, LGBTQ identity, depression, and suicide. 24/7 Crisis hotline for LGBTQ young people

1-866-488-7386
WNY Law Enforcement Helpline

Free Call service with 24/7 support and intake forms available. This provides support to law enforcement members and their families.

716-858-2677

Mental Health Treatment & Rehabilitation

Children’s Mental Health Outreach – NDYFS

Comprehensive mental health and psychiatric outpatient services for children, adolescents & families

(716) 439-7400
Niagara County Counseling & Wellness Services

Outpatient therapy, family therapy, medication services, trauma counseling, crisis intervention, etc.

716-478-0315
New Directions Youth & Family Services

Preventive and home-based crisis intervention, care coordination, mobile crisis outreach, residential & community-based mental health services

716-433-4487
The Dale Association

The Dale Association is a not-for-profit organization providing an umbrella of human services for adults of all ages. Each service has the goal of enhancing the quality of life for people.

Visit Website
Horizon Health Services Clinic

With over 20 locations throughout Erie, Niagara, and Genesee Counties, Horizon’s facilities support people and families managing mental health and substance use disorders. We also have virtual options available for individuals living throughout New York State.

Visit Website
Niagara Wellness Connection Center

The Niagara Wellness Connection Center is a one-stop program that affords patients convenient access to primary care, behavioral health treatment, addiction screening, health and wellness education, fitness activities, community support services, and financial and health insurance counseling – all under one roof.

716-278-4541

Peer Support Services

Hope House Peer Recovery Respite Center

Developed to provide services to Niagara County adults in a home-like, safe, and secure environment. Peer-operated services are designed to alleviate one’s emotional worry with helpful and thoughtful support.

(716) 433-6543
CASA Trinity Peer Crisis Line

With their 24/7 Crisis Line, CASA-Trinity works to provide quality, person-centered services that support whole-person wellness and resiliency, fostering thriving individuals, families, and communities.

(607) 378-7479
Mental Health Association in Niagara

Child and Family community support, legal services and advocacy, Education, advocacy, and support group resources.

MHS Website
Call Now
Pinnacle Community Services

Care coordination, youth/family support services, connecting to mental health and social services

Visit Website

Addiction or Substance Use Treatment and Support

Niagara County PATH3D Team

A Team of community -based professionals consisting of a Peer Specialist, Family Peer, and Program Coordinator visit the overdose survivor and his/her family in the days following the overdose event.

PATH-3D Team
OASAS 24-Hour Hopeline

Do you need to connect with someone now about addiction, substance use or gambling for yourself or someone you know? Contact the OASAS HOPEline.

OASAS HOPEline
OASAS HOPEline
Naloxone NOW:

NEXT Distro is an online and mail-based harm reduction service designed to reduce opioid overdose death, prevent injection-related disease transmission, and improve the lives of people who use drugs. 

Visit Website

Other Services

Niagara County Single Point of Access (SPOA)

The Adult Single Point of Access (SPOA) serves Seriously and Persistently Mentally Ill* (SPMI) individuals who are Niagara County residents and may have difficulty accessing care management, Assertive Community Treatment, housing or residential services. 

Niagara SPOA
Niagara Community Action Program

Support programs and services include emergency food, budget counseling, asset management, in-house weatherization, home repair grants, childcare referral, training, registration, health and safety start-up items, nutrition outreach, education and advocacy, fair housing, and landlord/tenant resolution.

716-285-9681
Niagara County Department of Social Services

Provides financial social services, employment, and child support assistance to Niagara County residents. Also provides assistance with medical care, food stamps, child welfare, adult protection, nursing home care, transportation, housing, discounted fuel, HEAP, jobs, education, and financial counseling.

Niagara DSS
Logo of Community Child Care Clearinghouse of Niagara featuring black text. A orange pencil is inline with the text, separating the words Community Child Care Clearinghouse and of Niagara.

United to Promote Quality

1-800-701-4KID
716-285-8572
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